FAQ
WHAT METALS DO WE USE?
Gold and silver is the lifeblood of our product, but it's also notorious for dumping environmental waste into the earth- So, we did some searching and found a caster in New York that primarily uses 100% recycled metals. Some of their materials are sourced from a metal supplier that actively limits their energy, water, and production of toxic waste. We are able to produce pieces in rose gold or white gold upon request. Email us at info@garbageny.com.
WHERE IS GARBAGE MADE?
Every component we use is sourced in the United States and assembled locally in New York's jewelry district. We are extremely close with our vendors, pay fair wages, and consider them family! None of our production takes place somewhere we can't see with our own eyes, and we intend to keep it that way regardless of how much the business grows.
WHAT IF I NEED MY ORDER SOONER?
Garbage is made to order, so each product requires a 2 week lead time from the date an order is placed. If you’re antsy and need your order sooner, please email info@garbage.com before purchasing- we will do our best to expedite the process;
WHAT IS YOUR RETURN POLICY?
Since our items are handmade to order, we are not able to accommodate refunds (Unless an item arrives damaged). If you have any questions about returning an item for store credit or making an exchange, please email info@garbage.com
DO YOU SHIP INTERNATIONALLY?
For the time being we ship to the US and Canada. For international orders, you may be charged customs and duties depending on the country the order is being shipped to. As these costs are out of our control we cannot advise prior to shipment how much they will be, Garbage NY is also not liable for these costs. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.
Gold and silver is the lifeblood of our product, but it's also notorious for dumping environmental waste into the earth- So, we did some searching and found a caster in New York that primarily uses 100% recycled metals. Some of their materials are sourced from a metal supplier that actively limits their energy, water, and production of toxic waste. We are able to produce pieces in rose gold or white gold upon request. Email us at info@garbageny.com.
WHERE IS GARBAGE MADE?
Every component we use is sourced in the United States and assembled locally in New York's jewelry district. We are extremely close with our vendors, pay fair wages, and consider them family! None of our production takes place somewhere we can't see with our own eyes, and we intend to keep it that way regardless of how much the business grows.
WHAT IF I NEED MY ORDER SOONER?
Garbage is made to order, so each product requires a 2 week lead time from the date an order is placed. If you’re antsy and need your order sooner, please email info@garbage.com before purchasing- we will do our best to expedite the process;
WHAT IS YOUR RETURN POLICY?
Since our items are handmade to order, we are not able to accommodate refunds (Unless an item arrives damaged). If you have any questions about returning an item for store credit or making an exchange, please email info@garbage.com
DO YOU SHIP INTERNATIONALLY?
For the time being we ship to the US and Canada. For international orders, you may be charged customs and duties depending on the country the order is being shipped to. As these costs are out of our control we cannot advise prior to shipment how much they will be, Garbage NY is also not liable for these costs. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.